Tec-Presso Service Agreement – Espresso Machine Maintenance Berlin
Keep your espresso machine performing at its best with a Tec-Presso Service Agreement.Regular care, consistent quality, minimal downtime.
Reduced Downtime
Fast response & priority support.
Consistent Coffee Quality
Annual maintenance & precise grinder calibration.
Longer Machine Lifespan
Professional care & manufacturer compliance.
Reduced Downtime
With priority response and professional maintenance, your business stays operational.
Consistent Coffee Quality
Regular maintenance and precise adjustments ensure reliable cup quality every day.
Longer Machine Lifespan
Professional care and manufacturer-compliant parts extend the life of your espresso machine.
Transparent Service Reports
You receive detailed maintenance documentation — fully traceable and accessible.
Automated Service Reminders
We notify you when maintenance, filter changes, or system checks are due.
Optional: Water Quality Monitoring
Continuous monitoring of hardness and filter status for optimal machine protection.
Why scheduled maintenance matters
Commercial espresso machines operate under constant thermal, hydraulic and mechanical stress.
Manufacturers therefore recommend regular technical inspections and preventive maintenance:
Frequently Asked Questions About Our Service Agreement
Maintenance frequency is determined in accordance with the manufacturer’s technical guidelines and depends in particular on:
- daily usage and operating hours
- beverage volume
- water quality and filtration system
- machine type and age
Depending on the actual operating conditions, shorter maintenance intervals may be required.
Minor Maintenance
(first service 6 months after agreement start)
Minor maintenance ensures stable operation and consistent beverage quality.
Scope of services (excerpt):
- Replacement of brew group gaskets
- Replacement of shower screens
- Cleaning of automatic refill probes
- Inspection of pressure limiting valves
- Inspection of the water inlet valve
- Inspection of the drainage system (blockages / leaks)
- Flow rate testing on all brew groups
- Temperature and brew pressure checks (target approx. 9 bar)
- Functional testing of all switches and controls
- Documentation of water hardness and relevant water parameters
- Inspection of the water filtration system
- Verification of beverage output volumes
- Electrical functional test of the flow meter
Major Maintenance
(12 months after agreement start)
Major maintenance includes all services of the minor maintenance and additional in-depth technical inspections and overhauls.
Additional scope of services (excerpt):
- Overhaul of steam valves
- Inspection of the boiler interior
- Boiler flushing if required using food-grade cleaning agents
- Replacement of filter baskets
- Inspection of brew group solenoid valves
- Inspection of pressure relief and expansion valves
- Inspection of contactors
- Inspection of electrical wiring
- Inspection of all boiler safety components
- Overhaul of safety valves
- Verification and professional tightening of all electrical connections
Important Notice
- These maintenance intervals do not replace daily cleaning carried out by the operator.
- Actual maintenance requirements may vary depending on usage conditions.
- Deviations from recommended water parameters may result in increased wear or damage.
- All maintenance work is carried out in accordance with the manufacturer’s technical specifications.
Tec-Presso service-agreement clients receive priority support.
We respond quickly, minimize downtime, and take care of diagnostics, repair, or calibration — often the same or next working day depending on location.
Yes. The service agreement does not replace daily cleaning routines.
Backflushing, group cleaning, and milk-system cleaning are still required to maintain hygiene, taste, and machine performance.
Yes, as long as it is in proper working condition.
We perform an initial inspection to ensure the machine is suitable for ongoing maintenance and meets all requirements.
The agreement runs for 12 months and renews automatically unless cancelled in time.
Your Key Benefits
- Avoid unplanned downtime
- Maintain higher resale value
- Fast support & clear response times
- Annual grinder calibration
- Automatic service reminders
- Water-quality monitoring (optional)
Maintenance frequency depends on:
- daily usage
- beverage volume
- water quality
- machine type and age
Important notes
- Scheduled maintenance does not replace daily cleaning, but complements it.
- Actual service intervals may vary depending on usage.
- Correct water parameters are critical to machine health.
- Preventive maintenance is not a warranty service, but part of proper operation.